Shipping policy

Shipping Policy

Order Processing

At Rosaia Beauty, we strive to process and ship orders as efficiently as possible.

Orders are typically processed within 1–2 business days (Monday through Friday, excluding public holidays).

Orders placed after business hours, on weekends, or on public holidays will be processed on the next business day.

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information.

Please note that order processing time and shipping time are separate. Estimated delivery time begins after your order has been processed and dispatched.

Shipping Coverage

We currently ship exclusively to addresses within the United States.

At this time, we do not offer international shipping. Orders must be placed with a valid U.S. delivery address.

Our shipping availability displayed at checkout represents the current destinations we are able to serve.

Estimated Delivery Times

After your order has been processed and dispatched, the estimated delivery timeframe is:

Standard Shipping: 4–7 Business Days

Delivery estimates begin after your order has been shipped, not from the date the order is placed.

Please note that delivery times are estimates and may vary depending on factors such as:

  • Delivery location

  • Shipping carrier

  • Weather conditions

  • Public holidays

  • High shipping volumes

  • Carrier disruptions

  • Other circumstances outside our reasonable control

Shipping Costs

We offer Free Standard Shipping on eligible orders shipped within the United States.

If additional shipping options, such as expedited shipping, are available for your order, the applicable shipping cost will be clearly displayed at checkout before payment is completed.

Customers will be able to review applicable shipping charges before completing their purchase.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information.

Please allow sufficient time for the shipping carrier to activate and update tracking information after your order has been dispatched.

If you experience an issue with your tracking information, please contact us at:

Email: support@rosaiabeauty.com

Our customer support team will be happy to assist you.

Incorrect Shipping Information

Customers are responsible for providing complete and accurate shipping information during checkout.

If you notice an error in your shipping address after placing your order, please contact us as soon as possible at:

Email: support@rosaiabeauty.com

If your order has not yet been processed or dispatched, we will make reasonable efforts to update the shipping information.

Once an order has been shipped, we may not be able to modify the delivery address.

Rosaia Beauty is not responsible for delays or delivery issues resulting from incorrect or incomplete shipping information provided by the customer.

Lost, Delayed, or Missing Shipments

If your shipment has not arrived within the estimated delivery timeframe, please contact our customer support team at:

Email: support@rosaiabeauty.com

We will review the available tracking information and, where appropriate, work with the shipping carrier to investigate the shipment and determine the next steps.

Occasional carrier delays may occur due to weather, service disruptions, high shipping volumes, public holidays, or other circumstances outside our reasonable control.

Undeliverable or Returned Packages

A package may be returned to us for reasons including:

  • Incorrect shipping address

  • Incomplete delivery information

  • Failure to collect the package

  • Refused delivery

  • Other carrier-related delivery issues

If a package is returned because of incorrect or incomplete information provided during checkout, additional shipping charges may apply if the customer requests reshipment.

If a returned package is eligible for a refund rather than reshipment, the refund will be handled according to our Return & Refund Policy.

Shipping Restrictions

Rosaia Beauty currently ships only within the United States.

We do not currently offer international delivery.

Certain U.S. locations may also be unavailable if they cannot be serviced by our shipping partners. Available shipping options will be displayed during checkout.

Customer Support

If you have questions about shipping, delivery, tracking, or an existing order, please contact us:

Rosaia Beauty

Email: support@rosaiabeauty.com
Phone: +1 (816) 280-9432
Business Address: 34 Independence Ave, De Soto, MO 63020, United States

Our Commitment

Rosaia Beauty is committed to providing customers with clear and transparent information regarding order processing, shipping costs, estimated delivery times, and available shipping destinations.

We continually review our shipping procedures to help provide a reliable and straightforward shopping experience.