Shipping policy
Order Processing
All orders are processed within 1–2 business days (excluding weekends and public holidays). Once your order has been prepared and shipped, you will receive a confirmation email with tracking details.
Orders placed after business hours will be processed on the next business day.
Shipping Coverage
We currently ship within the United States.
If you are located outside the U.S., please contact us at:
before placing your order to confirm shipping availability.
Shipping Timeframes
Estimated delivery times within the United States are:
Standard Shipping: 4–7 business days after dispatch
Please note that delivery times are estimates and may vary depending on your location, shipping carrier, weather conditions, holidays, or unexpected delays.
Shipping Costs
We offer free standard shipping on eligible orders within the United States.
If additional shipping options are available, such as expedited delivery, any applicable charges will be clearly displayed at checkout before completing your purchase.
Order Tracking
Once your order has been shipped, tracking information will be sent to the email address provided during checkout.
If you do not receive tracking details within 3 business days after your order has been dispatched, please contact us at:
and our team will assist you.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
If you notice an error in your shipping details, please contact us immediately at:
We will make every effort to update the information before your order is processed. We are not responsible for delays or delivery issues caused by incorrect or incomplete address details.
Lost or Delayed Shipments
If your package is delayed beyond the estimated delivery timeframe, please contact us at:
Our team will assist you in reviewing the shipment status and help resolve any delivery concerns.
Undeliverable Packages
If a package is returned to us due to an incorrect address, incomplete delivery information, or failure to collect the parcel, additional shipping charges may apply if a reshipment is requested.
Contact Us
If you have any questions regarding shipping or delivery, please contact our support team:
We are happy to assist and ensure you have a smooth shopping experience with Rosaia Beauty.